Codes: Western Union Error
These occur when the system detects inconsistencies, potential fraud, or issues with user information.
Switch from Wi-Fi to cellular data (or vice versa) to refresh your connection.
Check your account level. You can often increase your limits by completing a full identity verification (submitting a photo ID and proof of address). W1022: Receiver Information Error western union error codes
You have exceeded the maximum sending limit allowed for your account tier, payment method, or the destination country's regulations. How to fix it: Lower the amount you are attempting to send.
Heavy traffic, server maintenance, or your bank’s fraud system blocking the charge without returning a clear decline code. You can often increase your limits by completing
Log into your Western Union profile and check your “Send Limits” under account settings. You may need to complete identity verification (uploading a government ID or proof of address) to raise your limit. If urgent, split the transaction across multiple days (if rules allow) or use a different service for the excess amount.
| Error Code | Likely Cause | Fix for Receiver | | :--- | :--- | :--- | | RECEIVER_LIMIT_REACHED | Monthly cap | Show ID to agent to raise limit | | MTCN_NOT_FOUND | Wrong number | You send the correct MTCN | | NAME_MISMATCH | Name spelling off by 1 letter | Sender must cancel and resend | Heavy traffic, server maintenance, or your bank’s fraud
: Specifically points to incorrect or incomplete recipient information .
: This is a heavier block. Expert guides on JustAnswer explain that R7008 often indicates a temporary hold for security or compliance reasons. It can also mean there’s a mismatch in the recipient's details.
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: These relate directly to your card. R1040 typically means the card type is invalid or not accepted, while R6325 signifies an expired or incorrect expiration date.