Verify that the or ServerAddress string matches your actual server setup.
If you are running TecDoc off an external drive or a partitioned drive, use Windows Disk Management to assign it a static drive letter (like M: or Z: ) so it never accidentally shifts.
When TecDoc is unable to load the data, it often points to an issue with the configuration file.
To avoid encountering the "loading data failed, check the configuration file" error in the future, follow these best practices: loading data failed check the configuration file tecdoc
Always save a copy of your current config files before uninstalling so you don't lose your specific settings. Summary Checklist Is your internet connection active? Does the XML configuration file have valid syntax?
Step 4: Check Network and Firewall Settings (For Network Installations)
TecDoc needs to read (and sometimes write) to the data directories. If the web server user (like IUSR , www-data , or NetworkService ) doesn't have permissions, the "loading failed" error triggers. Verify that the or ServerAddress string matches your
Navigate to your installation directory and look for the SET or CONFIG folder. If you have a backup of the original installation, try restoring the default configuration files. Sometimes, a partial update can corrupt these small text-based files. 5. Version Mismatch
If you've tried everything else and are still stuck, consider these less common but effective solutions:
Create a backup of the file before editing by copying and pasting it to your desktop. Open the original .ini file using . Look for lines indicating paths, such as: DatabasePath= DataDir= ServerName= To avoid encountering the "loading data failed, check
The exact path of the file depends on your installation type. For standard desktop setups, check the root installation folder or the user application data directory:
Here is the detailed process to remove it and prevent its return:
Open the Windows and navigate to Programs and Features . Locate TecDoc in the list of installed programs. Click on it and select Change or Repair (if available).