Login failures are frustrating, especially when you are up against a research deadline. If your Hinari password is not working, run through this troubleshooting checklist. 1. Incorrect Password Typo

Many institutions register their IP addresses so you can log in automatically without needing a password while on campus. Step-by-Step: How to Log In

: Before requesting access, verify if your university, hospital, or research institute is already registered on the Research4Life Registered Institutions list Request Credentials via Phone/Email

To log in securely and access the full catalog of medical journals, follow these steps:

The portal is available in English, French, Spanish, Portuguese, and Russian.

: If your institution is not yet registered, it must apply through the Research4Life Registration page .

To be eligible to access HINARI, institutions must be located in a country with a low or middle income, as defined by the World Bank. These institutions include:

| Error Message | Likely Cause | Solution | |----------------|-------------|----------| | "Invalid username or password" | Caps Lock on, or wrong special character | Use "Show password" feature. Reset via email. | | "Access denied. Your IP is not authorized." | Off-campus without proxy | Use institutional VPN or proxy bookmarklet. | | "Maximum login attempts exceeded" | Multiple failed logins | Wait 15 minutes. Then request password reset. | | "Your account is locked" | Inactivity for 6+ months | Contact Hinari country coordinator. |

If you encounter errors while trying to log in, try the following troubleshooting steps before contacting support: Common Errors and Solutions

The portal interface is available in English, French, Spanish, Portuguese, Russian, and Arabic. Select your preference at the top of the page.

If you are a researcher in a country that doesn't qualify for Hinari, use PubMed Central or DOAJ for high-quality, open-access medical journals that never require a login.