Once the software interface is open, look at the section to clear your error:
If the computer makes the "USB Device Connected" sound, the drivers are installing automatically. Allow Windows a moment to finish this.
Inside was a single .exe file, only 1.2 MB in size. No installer. That was the first clue: this wasn’t a normal program. It ran standalone.
April 2026 Tested on: Windows 11 Pro 23H2, Canon MG3620 & MX922 canon service tool v5610 install
The printer is not in Service Mode. Turn off the printer and carefully repeat the physical button sequence. EEPROM writing failed
How to Download, Install, and Use Canon Service Tool V5610 Canon Service Tool V5610 is an essential software utility designed for resetting and maintaining Canon Pixma printers. When your printer stops working and displays errors like "Ink Pad Full" (Error Code 5B00 or 1700), this official service software allows you to clear the counter and restore functionality without visiting a repair center.
G1000, G1010, G2000, G2010, G3000, G3010, G4000, G4010, and more. E-Series: E400, E410, E470, E480, E510. Once the software interface is open, look at
: Connect the printer to your PC via a USB cable . The tool will not work over Wi-Fi.
If you encounter issues while using the software, look out for these common roadblocks:
: Turn the printer off and then back on to exit Service Mode. Where to Find the Tool No installer
: The power light will flash and then stay steady. Your computer should recognize a new device "Canon" or "Service Mode". Step 2: "Installing" the Tool
: Specifically designed to clear 5B00/P07 error codes for newer Canon models.
Allows users to read, save, or clear EEPROM data to troubleshoot persistent logic board errors.